PRIVACY & COOKIES

WHAT ARE COOKIES?

This website uses cookies and/or similar technologies that store and retrieve information when you browse. In general, these technologies can serve many different purposes, such as recognising you as a user, learning about your browsing habits, or customising how content is displayed.

There are cookies that are controlled and managed by the website owner itself (these are called “first-party cookies”) and others that are controlled by third parties (these are known as “third-party cookies”), for example, because they provide a tool or functionality integrated with the website.

The specific uses we make of these technologies are described below.

WHAT TYPE OF COOKIES DO WE USE AND WHAT IS THEIR PURPOSE?

We use the following types of cookies on this website:

1. Technical cookies or ones that are indispensable to provide the services: They are those that allow the user to navigate through a web page, platform or application and the use of the different options or services that exist therein, including those that are used to enable the management and operation of the web page and enable its functions and services, such as, for example, the control of traffic and data communication, identification of the session, the access to restricted access parts, remembering the elements that make up an order, carrying out the purchase process of an order, managing payment, controlling fraud linked to service security, applying for registration or participation in an event, counting visits for the purpose of licence billing for the software the service uses (website, platform or application), using security elements during navigation, storing content for video or sound broadcasting, enabling dynamic content (e.g. uploading animation of a text or image), sharing content through social media. Cookies intended for the management of our advertising spaces based on technical criteria such as edited content, the frequency at which the advertisements are displayed or the control of the origin of the potential customer when he or she has activated an advertising link from a website that is part of membership marketing programmesare also included in this category.

These cookies are exempt from compliance with the obligations set out in Article 22.2 of the LSSI (Ley de la Sociedad de Informacion [Information Society Law]).

The user is informed that when accessing third-party or social media content that may be displayed on our website, it is possible that the entities responsible for these may install first-party cookies for purposes that exceed purely technical ones. We do not have any control over these Cookies, nor do we process any data they may collect. You may disable the installation of such Cookies by using your browser settings as described in the section “HOW CAN I MANAGE COOKIES?”. You can learn more about the cookie policies of said third-parties at the following links:

• YOUTUBE (Controller: Google, Inc., 1600 Amphitheatre Parkway. Mountain View, CA 94043. US): https://policies.google.com/technologies/cookies?hl=es
• FACEBOOK (Meta Platforms Ireland Ltd. domiciled at 4 Grand Canal Square, Grand Canal Harbour, Dublin 2 Ireland.): https://www.facebook.com/policies/cookies/)
• INSTAGRAM (Meta Platforms Ireland Ltd. domiciled at 4 Grand Canal Square, Grand Canal Harbour, Dublin 2 Ireland.): https://help.instagram.com/1896641480634370)
• TWITTER (X Corp.), domiciled at 1355 Market Street, Suite 900 San Francisco, CA 94103, USA): https://help.twitter.com/es/rules-and-policies/twitter-cookies

2. Analytics or measurement cookies:We use cookies, our own and those of third parties, which allow us to quantify the number of users and thus carry out the measurement and statistical analysis of their use of the service offered. This is done by analysing your browsing on our web page in order to improve the products or services we offer you.

• Please see the list of third parties that process the information obtained with these cookies here
• You can accept or reject the use of these types of cookies here can

3. Behavioural advertising cookies:We also use third-party cookies that allow us to analyse the browsing habits of users to build specific profiles and display targeted advertising based on those profiles.

To make our online advertising customised and relevant, we use online targeted advertising programmes. Partner companies that participate in targeted advertising programmes may show you advertising based on your tastes and interests deduced from the information generated by your browsing on our website or those of third parties participating in the programme. To this end, such collaborating entities may install a cookie on your browser to identify you as part of the relevant audience. They may also detect that you previously visited our website using a tracking cookie installed by it.

Our business communications, web pages, mobile applications, or other web assets may also contain tracking pixels or codes that, once activated, may cause cookies to be created, read, or cached in your browser. These pixels and cookies are used to create or modify unique identifiers and track the actions that the user or email recipient takes on our web pages, for marketing and analytics purposes.

You can learn more about online behavioural advertising and how to manage the privacy of your browser to refuse this type of processing at www.youronlinechoices.eu

• Please see the list of third parties that process the information obtained with these cookies here
• You can accept or reject the use of these types of cookies here

THIRD COUNTRY DATA TRANSFERS

You can find out about the transfers to third countries that may be made by the third parties identified in this cookie policy in their respective policies (see the links provided in the section “Analytics or measurement cookies” and “Behavioural advertising cookies”).

DATA STORAGE PERIOD

Certain cookies are cancelled after the end of browsing on the website (session cookies) while others may continue to be stored on users’ computers and accessed for a longer period (persistent cookies).

Expiry of first-party cookies:

• Analytics or measurement cookies “thn#agent”: Persistent

Expiry of third-party cookies: You can find out about the cookie storage periods of the third parties identified in this cookie policy in their respective policies (see the links provided in the section “Analysis or measurement cookies” and “Behavioural advertising cookies”).

PROCESSING OF PERSONAL DATA AND RIGHTS OF THE DATA SUBJECT

The installation of third-party cookies may involve the collection of personal browsing data, such as IP addresses or online identifiers by such companies for marketing or other purposes specific to their responsibility. You can find out about the processing of personal data by the third parties identified in this cookie policy and how to exercise your rights in their corresponding policies (see the links provided in the “Third-Party Cookies” section).

With respect to us, the information obtained from cookies could only be associated with a specific user if that user is identified on the website. If so, such data will be processed in accordance with our privacy policy 

At any time, the affected users may exercise their right to request access, rectification or erasure, restriction of processing and portability of their data, as well as to object to its processing and to lodge a complaint with a supervisory authority. Learn more about data protection in our privacy policy.

When contacting us regarding your consent to the installation of cookies, please provide the ID and date of your consent.

Your consent applies to the following domains: reservierungen.hotelsviva.com, booking.hotelsviva.com, reservas.hotelsviva.com, www.hotelsviva.com

HOW CAN I MANAGE THE COOKIES?

You can manage the cookies and change your consents using your browser settings or settings panel

Browser Parameters

You can allow or block cookies, as well as delete your browsing data (including cookies) from the browser you use. See the options and instructions your browser provides for this. Please note that if you accept third-party cookies, you will need to delete them from your browser options.

To disable the use of third-party advertising cookies, users can also visit the Network Advertising Initiative (NAI) opt-out page: http://www.networkadvertising.org/managing/opt_out.asp).

To control the pixels or tracking codes included in emails, you can configure your email client so it will not download remote content or images automatically.

If you disable cookies, you may not be able to use all the functionalities of the website.